Termini e condizioni del servizio

TERMS OF SERVICE

OVERVIEW

Welcome to SENKA. The terms “we,” “us,” and “our” refer to SENKA. SENKA operates this store and website and provides the products, information, content, features and services available through it (collectively, the “Services”).

Our ecommerce services are powered by Shopify, which provides the technology that enables us to offer the Services to you.

These Terms of Service, together with the policies referenced on our website, govern your access to and use of the Services and purchases made from SENKA.

By using the Services or placing an order, you agree to these Terms. Nothing in these Terms is intended to exclude or limit any consumer rights that cannot lawfully be excluded or limited.

1. ELIGIBILITY AND ACCOUNT INFORMATION

You must have the legal capacity required under applicable law to make a purchase through our store.

When placing an order, you agree to provide accurate, current and complete information, including your email address, billing information and shipping information.

If you create or use a customer account, you are responsible for maintaining the confidentiality of your account credentials and for activity carried out through your account.

2. PRODUCTS

We make reasonable efforts to display our products accurately. However, colours and appearance may vary depending on your device, screen and display settings.

Product descriptions, availability, colours, sizes and other product information may be updated from time to time.

SENKA products are produced on demand. Availability may therefore depend on our fulfillment partners and production facilities.

We reserve the right to discontinue products or limit availability where reasonably necessary.

3. ORDERS

When you submit an order, you are offering to purchase the products in that order. An order is subject to acceptance by SENKA.

We may refuse or cancel an order where reasonably necessary, including in cases of payment failure, suspected fraud, product unavailability, incorrect pricing or other errors. If we cancel an order after payment has been received, we will provide an appropriate refund.

Please review your order carefully before submitting it. Because SENKA products are produced on demand, production may begin shortly after an order is placed and we cannot guarantee that changes or cancellations can be made once production has begun.

Any statutory cancellation or withdrawal rights available to you remain unaffected.

Returns and refunds are governed by our Return and Refund Policy.

4. PRICES AND PAYMENT

The price charged will be the price displayed at checkout when your order is placed.

Applicable shipping costs, taxes and other charges will be displayed or otherwise communicated as required before you complete your purchase.

You agree to provide valid and accurate payment and billing information and to be authorized to use the payment method submitted with your order.

We may change product prices and promotions at any time, but such changes will not affect orders already accepted except where permitted by applicable law.

5. SHIPPING AND DELIVERY

Shipping options, costs and estimated delivery information are provided during checkout where applicable.

Delivery times are estimates unless expressly stated otherwise. Production, carrier operations, customs procedures, weather and other circumstances may affect delivery times.

Where applicable consumer law provides otherwise, those statutory rules take precedence over these Terms.

For consumers in the European Union, where SENKA dispatches goods to you using a shipping option offered by us, the risk of loss or damage generally remains with us until you, or a third party designated by you other than the carrier, receives physical possession of the goods, subject to the exceptions provided by applicable law.

Additional information is available in our Shipping Policy.

6. INTELLECTUAL PROPERTY

SENKA's website content, branding, logos, designs, graphics, photographs, text and other materials are owned by or licensed to SENKA and are protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes. Unless permitted by applicable law or authorized by us, you may not reproduce, distribute, modify, commercially exploit or otherwise use SENKA's protected materials without permission.

SENKA's names, logos, product names, designs and branding may not be used without authorization.

Third-party names, trademarks and materials remain the property of their respective owners.

7. THIRD-PARTY SERVICES AND LINKS

Our Services may use or link to services operated by third parties, including payment, ecommerce, fulfillment and shipping providers.

Third-party services may be governed by their own terms and privacy policies. We are not responsible for third-party websites that you independently choose to visit, subject always to responsibilities that cannot be excluded under applicable law.

8. RELATIONSHIP WITH SHOPIFY

SENKA is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with SENKA.

By using the Services, you acknowledge that Shopify provides ecommerce technology and related services to SENKA but is not the seller of SENKA products. Nothing in this section limits rights or remedies that cannot legally be excluded.

9. PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy and applicable data-protection law.

Our store uses Shopify and other service providers to operate the website, process orders, fulfill purchases and provide related services. Further information about how personal information is processed and shared is provided in our Privacy Policy.

10. REVIEWS, FEEDBACK AND USER CONTENT

If you provide reviews, feedback or other content to SENKA, you confirm that you have the right to provide that content and that it does not violate applicable law or the rights of another person.

Where you give us permission to use such content, we may use it for legitimate business purposes in accordance with that permission and applicable law.

11. ERRORS AND AVAILABILITY

Occasionally, information concerning product descriptions, prices, promotions, shipping charges, delivery estimates or availability may contain errors or omissions.

We may correct such errors and update information. If an error materially affects an order you have already placed, we will handle the matter in accordance with applicable law and, where appropriate, contact you.

12. PROHIBITED USES

You may not use the Services for unlawful or fraudulent purposes, infringe the rights of SENKA or others, introduce malicious software, interfere with the security or operation of the Services, attempt unauthorized access, or misuse the Services in violation of applicable law.

We may restrict access where reasonably necessary to protect SENKA, our customers, our service providers or the security of the Services.

13. WARRANTIES AND CONSUMER RIGHTS

We aim to provide products that conform to their descriptions and applicable legal requirements.

Nothing in these Terms excludes, restricts or replaces statutory warranties, legal guarantees, remedies for defective or non-conforming goods, withdrawal rights, or other mandatory consumer protections available under applicable law.

14. LIMITATION OF LIABILITY

To the extent permitted by applicable law, SENKA will not be liable for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including any mandatory liability or consumer remedy provided by applicable law.

15. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be applied to the maximum extent permitted by law or severed where necessary. The remaining provisions will continue in effect.

16. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices or legal requirements.

The version applicable to your purchase will generally be the version in effect when your order was placed, except where applicable law requires otherwise.

17. GOVERNING LAW AND CONSUMER PROTECTION

These Terms are governed by applicable Italian law, without depriving consumers of mandatory protections available to them under applicable law, including protections that may apply in the consumer's country of habitual residence.

Nothing in these Terms limits a consumer's right to bring a claim before a court that has jurisdiction under applicable law.

18. CONTACT

Questions about these Terms or SENKA orders can be sent to:

SENKA
Email: senka.apparel@gmail.com

Additional legally required business and contact information is available in our Contact Information policy.