Informativa sulle spedizioni
Shipping Policy
Order Processing
SENKA products are made to order. Once your order is placed, it is sent to production before being shipped.
Production times may vary depending on the product, availability, order volume, and fulfillment location. Estimated delivery information shown during checkout is an estimate and is not a guaranteed delivery date.
Shipping
Shipping costs and available shipping options are calculated and displayed at checkout based on your order and delivery destination.
Orders containing multiple products may be fulfilled from different facilities. As a result, your order may arrive in more than one package and packages may arrive on different days. You will not be charged additional shipping after your order has been placed.
Tracking
When tracking is available, you will receive shipping confirmation and tracking information after your order has been dispatched.
Please allow some time for tracking information to update after receiving your shipping confirmation.
Delivery Times
Delivery times vary depending on the destination, fulfillment location, carrier, and other circumstances outside our control.
Customs procedures, carrier delays, weather, public holidays, or unusually high order volumes may result in additional delivery time.
Incorrect or Incomplete Addresses
Please make sure your shipping information is complete and accurate before placing your order. If you notice an error after ordering, contact us as soon as possible at senka.apparel@gmail.com.
We cannot guarantee that an address can be changed once an order has entered production or been shipped.
Lost or Damaged Shipments
If your order appears to be lost in transit or arrives damaged, contact us as soon as possible at senka.apparel@gmail.com with your order number and relevant details so we can investigate the issue and determine the appropriate solution.
International Orders
SENKA currently ships only to destinations available during checkout. Available destinations may change as we expand our shipping regions.
Any taxes, duties, or other charges applicable to an order will be handled as indicated during checkout and in accordance with applicable law.
Questions
For questions about your order or shipping, contact us at senka.apparel@gmail.com.